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Thread: Double charged (adv. purchase and checkout)
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Old Mar 2, 2017, 1:57 pm
  #10  
dmarge18
 
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,200
Originally Posted by missamo80
Don't call customer service. Call the hotel directly.

Neil
Definitely this. Seems hotel managers are more willing to offer customer service since it affects their hotel's reputation.
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