Originally Posted by
rylan
Is this going to be rolled out to the 'specialty' brands like Autograph Collection, JW, and maybe Renaissance as well, or are they keeping real room service?
Just stayed at the JW in Washington, supposedly a 5 star brand and they have Fresh Bites (albeit under the name of Chef's Market). So they are obviously rolling it out at all of the brands...........hardly 5 star quality !
They need to know that they are losing business through this initiative