FlyerTalk Forums - View Single Post - Lyon Marriott Cite Internationale explicitly does not follow PAG guarantee
Old Mar 2, 2017 | 12:26 pm
  #15  
PaceLaw2012
15 Years on Site
 
Join Date: Jul 2010
Location: DCA
Programs: AA-Gold 0.425MM), AS MVP Gold, National EE, Marriott Titanium (LT-G), UA Silver
Posts: 1,138
Originally Posted by Kacee
So did they give you 100 Euro cash?

Well as I said in my OP, they gave me 80 Euros (google exchange rate at the time was 93E and change) but this was from the FDC's personal funds. Given the attitude of the FDM, I considered myself lucky that I was walking away with close-enough cash. That he was reimbursed by the hotel after the fact isn't exactly relevant to the hotel's attitude.


I got the cash, but what I'm upset about is the FDM and GM's statements that it is hotel policy to not honor the PAG Guarantee. That's what I'm trying to get Marriott Corporate's attention about.
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