Originally Posted by
andset1191
Has anyone had experience of MVP bookings being ineligible for HH credit? I have a stay that has posted as ineligible for anything at all.
It's a property mistake. They have a field they can check that declares the stay is ineligible regardless of the facts. I had them do that to me one time and it took several emails to get it corrected. HH kept saying if the property flagged it as such it must be. I finally found an HH agent that looked beyond that and resolved the issue.