FlyerTalk Forums - View Single Post - Help! Step-by-Step: How to book a Star Alliance award ticket with Miles & Smiles
Old Mar 2, 2017, 4:45 am
  #75  
alex1111111
 
Join Date: Dec 2011
Posts: 9
okay so after 10 days of phone calls and emails back and forth my PNR has finally been ticketed today! yaaaay!

So:

- OW limited capacity ticket from Oceania to Eur-2 does cost 115,000 miles and not 80,500 as their website states;
- Apparently, TK call centre agents are not aware of correct pricing - that is why I was repeatedly told that my ticket should cost me 80,500 miles -- hence all this confusion, finger pointing etc. And me running in circles;
- Eventually TK admitted that this whole situation is their fault & gave me one-off top up bonus so I could purchase the ticket I wanted. Everyone's happy.

@sydunipete my advice to you - start your booking process early & don't trust their website.

Also - contrary to what I read here they don't seem to have any problem combining several *A carriers in one PNR.
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