FlyerTalk Forums - View Single Post - Problem with Smartflyer agent - Honeymoon Booking at Bali Aman's
Old Mar 1, 2017 | 10:07 am
  #16  
jmann2380
 
Join Date: Dec 2012
Posts: 122
Originally Posted by MikeFromTokyo
I don't want to comment on this further without knowing the facts, but if there is any problem re deposits and fees, you would have recourse with your credit card company.

Was the service fee disclosed when you booked? Does Aman acknowledge receipt of the 15% deposit?
Service fee was disclosed, yes. Obviously it pains me to pay this guy a service fee.

I am not sure if Aman acknowledges the 15% deposit. One of the items I have to find out.

I'm not going to dispute these. It just makes it more complicated in regards to transferring or taking over the booking; so I've been advised.
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