16 points. This may have been the result of the calculation that allows a % of the room rate. Whatever the case, it is an insult and should not have been done. However, there seems to be a real lack of common sense at Accor now.

I have stayed at one Ibis hotel, and was pleased with what I received. It was a low budget experience, but I paid a rate that reflected that. This Ibis hotel experience, is just another reason for me to continue to avoid Accor whenever possible.