FlyerTalk Forums - View Single Post - Changed itinerary and ticket never issued
Old Feb 28, 2017 | 11:30 am
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carnarvon
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Originally Posted by fafa123
AZ Metal. As it is their mistake, I'm I wrong that I think that they should rectify it?
Of course they should.

Since you have the proof of their mistake (change fee charged etc), you should immediately complain in writing with all supporting evidence.
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