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Thread: Seat changed by "IT" day before departure
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Old Feb 28, 2017 | 8:08 am
  #14  
missamo80
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Originally Posted by PDXPremier
I think you'll have a better chance at getting a response if you email customer care rather than wait to submit your Alaska Listens survey.
Alaska is incredibly responsive to Alaska Listens feedback. I've had responses back on things I've mentioned when I don't even bother to click the "submit as a formal complaint" checkbox at the end of the survey.

Neil
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