Suvarnabhumi immigration officials told to sit tight

Immigration officials on duty at Suvarnabhumi airport during morning peak hours have been ordered not to leave their stations to keep the lines of departing passengers flowing.

The stringent directive was issued by Immigration Bureau chief Pol Lt Gen Nathathorn Prousoontorn on Monday after complaints about a long wait from air travellers to have their passports stamped in the morning.

The big boss at the bureau said up to 14 officers, or about 80% of the workforce at the airport, had already been deployed in the morning but passengers claimed they saw an empty counter as some officials might have gone to the toilet during the long working hours. To solve the problem, Pol Lt Gen Nathathorn said he had ordered all duty officers to never leave their desks from 6am to 9am.

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