Originally Posted by Transpacificflyer

It seems that you are the only person who understands that the passengers sat on the plane for approx 2 1/2 hours because there were no AC personnel to staff the arrival gate.




Your story is nice, but has no relevance. Arrivals are not deiced. This was an arrival, not a departure.




For some reason your vision brings to mind Tatoo from Fantasy Island shouting. Boss, dee planze, dee planze. Were you wearing a tight little white suit and bowtie?




Lovely tale but perhaps the pax remained silent because they were terrified. Considering TK's safety record, I expect many people would have preferred not to be on a TK flight when there was a massive snowstorm.

In any case, this AC delay was in respect to the inability of AC to unload its pax at a gate because it did not have sufficient staff to support the arrival.



Well, your delays were related to departure and traffic or weather conditions weren't they? This delay was due to AC not having properly staffed its operations and more importantly, not having a contingency plan.


How many times does it have to be pointed out that Air Canada has ineffective contingency planning? It should have had an agreement with another airline at the airport or the airport itself that in the event of a crisis that personnel could be borrowed to supplement or to assist Air Canada personnel at a gate.