FlyerTalk Forums - View Single Post - Delta lost luggage after volunteering to check bag
Old Feb 25, 2017, 6:58 pm
  #1  
noobConsultant
 
Join Date: Dec 2015
Programs: AS GOLD, AA EXP, SPG PLAT, Marriott PLAT
Posts: 35
Delta lost luggage after volunteering to check bag

Flew with Delta on Feb 23 from MSN to SEA and the gate agents at MSN said they were expecting a full flight and needed volunteers to check-in their luggage. I volunteered and voila! they ended up losing my luggage.

Since this has never happened to me before, I read the Montreal convention allows for a maximum liability of 1000 SDR (USD 1350 approx). I have secondary insurance with AMEX with a cap of USD 500. However, I had items in the bag valued more than that at time of purchase.

Is there precedence for flexibility for maximum liability? Especially when the airline asked people to check their bags and then lost it?
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