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Old Feb 25, 2017 | 5:16 pm
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keitherson
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WestJet Call centre estimated wait time indicator
https://www.westjet.com/en-ca/about-...us/phone/index

Did not notice this until now.

Kudos to WestJet for adding this bit of transparency, which I have not seen any other airline in the world do.

It's awesome ^^^
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