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Thread: How to get someone at Aeroplan to answer the phone?
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Old Feb 25, 2017 | 3:23 pm
  #7  
robsaw
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Originally Posted by ciana
I was shocked earlier this week when I called in at 10am (regular 1-800 AE number) and somebody answered within 1 minute!! I'm Aeroplan Black only and no AC status. My call was in regards to cleaning up a booking for an existing reward flight (duplicate flights). Everything handled very well by agent. Totally shocked! I guess I was just lucky!!
Obviously some fault in their call-queuing system.
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