In the QF J lounge having breakfast. Presentation is good. Staff welcoming. But the customers (some anyway) insist on using their fingers to gather food rather than the tongs provided in every bowl of food. They reach around or over the tongs and grab. I'm not a germophobe, but this practice is horrible. Do they know their fingers are cleaner than the tongs, or are they just grubs? No wonder gsstro outbreaks happen (thinking cruise ships).