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Thread: MLL verses Terminal
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Old Feb 24, 2017 | 1:17 pm
  #11  
GateGuardian
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Originally Posted by rankourabu
The lounge becomes a haven during IRROPS, one very underrated function of it.

Maybe not for AC pax, but in the US, when there is IRROPS, I would not want to have anyone handling my delay/rebooking but a UA/AA/DL lounge agent.
The DL app is pretty good these days. I can usually rebook my flight faster than finding an agent.
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