Originally Posted by
mangoMan
Yes. Bonus was due in June, and 3 billing cycles later it has not posted. Called in and the Citi rep first had to get a TYP agent on the line, who confirmed it did not post, and then a bank rep, who said this is a known problem and they are working on a fix. They had no idea when it would be fixed.
My bonus for 2015-2016 spending was due in February 2016 and finally posted with my February 2017 statement. (I can tell based on the amount that it is not for the 2016-2017 period.). TBH I haven't been particularly proactive about following up with Citi on this but at least it finally posted, albeit a year late.