Originally Posted by
RogerD408
I call BS on all three of those AA agents. For the airport agents, just because they haven't heard of it doesn't mean it doesn't exist, especially since we know it does. If you should do this again, ask them to READ the instructions online and available to them.
Also, if anyone has a link to the instructions online where the tax info is specifically detailed, please post. I don't think pulling up this FlyertalkWiki for the agents would fly