FlyerTalk Forums - View Single Post - Random seat changes to UA itineraries after they are booked & purchased [ARCHIVE]
Old Feb 24, 2017, 6:38 am
  #1569  
AugustW
 
Join Date: Sep 2010
Location: NY
Programs: UA Plat, Marriott Titanium, National Exec Elite
Posts: 126
Lost seat assignment due to phantom equipment change

If there is an aprropriate previous thread please move. Else...

My wife and I were booked on a TATL flight on a 767-300 in 18 A&B. Checked in @ T24 still in same seats. Got a text at T18 that there was an "equipment change" and we were given seats on the new plane also a 767-300 with the EXACT SAME seating configuration. The new seats were 20 A&B with limited recline. I have been able to move into other E+ seats although a row apart. I understand if they say they needed our seats for crew but a BS equipment change to the exact same equipment just doesn't fly. As a 1K Do I have any recourse?

Thanks for any advice/information provided,

AW
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