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Thread: Diamond challenge went south quickly
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Old Feb 23, 2017 | 9:20 pm
  #9  
talfred
5 Years on Site
 
Join Date: Dec 2015
Posts: 203
Hey guys,

Chronological order of events and appreciate any input:

Have an existing Diamond account valid thru 2018 via match last year.

1. Emailed Hhonors desk enquiring about further extension to 2019 with Marriott Plat status

2. Desk responded by suggesting to submit via status match website

3. Submitted match and received success upgrade email with Diamond valid till May 17. Effectively a downgrade.

4. Emailed same Hilton rep again to assist

Anyone experienced something similar or successful in getting extension to 2019 upfront without stays requirement?

Cheers
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