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Thread: Once-in-a-lifetime bonus policy now applies to both personal & BUSINESS cards [USA].
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Old Feb 22, 2017, 8:33 pm
  #220  
g8trgr8t
 
Join Date: May 2012
Posts: 728
Originally Posted by jetable
Unbelievably, Amex MR Customer Service told me yesterday that Business Platinum and personal Platinum were considered the same product.

This was their way of justifying the claw back of a 100,000 point bonus I recently got on a personal Platinum, a product I've never had previously.

Do I have any recourse here?
file a complaint with the CFPB to begin with. Fairly easy process.

https://www.consumerfinance.gov/complaint/
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