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Old Feb 22, 2017 | 4:52 pm
  #2698  
Saral
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Sep 2008
Programs: IHG Platinum
Posts: 443
Originally Posted by beachmouse
IHG customer service- there's an option for e-Rewards in the 'partner points' customer service sub-menu. I said I had screenshots of the terms & conditions, but there wasn't a way of attaching them at that point and Eds didn't ask for them in subsequent communication.
​​​​​​​I put a missing partner points query through to ihg and they came back to acknowledge they are still elite qualifying and they have passed my query on to the 'specialist team'
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