FlyerTalk Forums - View Single Post - Accessible Room - Kicked Out / Bed Type Guarantee
Old Feb 22, 2017 | 4:19 pm
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SkiAdcock
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Originally Posted by ohmark
Just want to make sure the OP isn't talking about the Marriott Suites O'Hare. If not, maybe it's the water in Chicago. http://www.flyertalk.com/forum/marri...e-process.html
My guess is it's the full service Marriott ORD.

The Marriott Suites ORD in your link was pro-active, reached out to the guest in advance & paid the $100 w/ no problem. It didn't handle a situation badly & try to blame the guest.

Cheers.
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