I had an interesting stay last week at the Marriott FS near O'hare. I booked a room with a King Bed and upon arriving, was told they didn't have any King Beds left but would give me two queen. As a PP, I said that was fine but would impose the bed type guarantee.

They ended up "finding" inventory....it was a King Accessible room and gave me the keys (didn't know it was accessible until I got to the room). It being 8p already, was ready to just settle in (not usually a fan of accessible rooms, but could deal with it).

Hour later, received a call from the front desk and I guess a guest who actually booked an accessible room showed up and required it, and I took the last one. They wanted me out of the room. Surprised, they asked me to come to the front desk where apparently according to the accessible guest who made a comment to me ("Thanks for taking an accessible room when you didn't need it. You're probably one of those people who park in handicap spots too.") that the front desk told them I forced them to give me the room (incorrect, I asked for the bed type I reserved and was guaranteed). In the end, they had to give me another room and apparently clean the room I was just in, which it was the room with two beds.

Next morning, inquired with manager on my guarantee for the bed type and to also express disappointment about how they handled the situation and forcing me out of my room. Manager denied the bed type guarantee as they "offered me the king bed in the accessible room, but I declined."

Just wanted to share the experience with everyone about this particular property. How would you guys have handled? Looking back, wonder what would have happened if I would have just stayed in my room?