FlyerTalk Forums - View Single Post - ARCHIVE: 2017 Questions about, guide to, and listing of, compensation

Feb 22, 2017, 7:31 am

#44

uxb

Join Date: Jan 2008

Location: JFK, DCA, BUR, YVR

Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN

Posts: 5,207

Quote:

Originally Posted by baclubflyer

AAdvantage Status EXP
Fare class F
What happened MIA LAX 77W F seat inop (would not recline / move whatsoever), downgraded to J
Compensation (i) $500 voucher at the gate, (ii) after writing in, AA customer relations offered (additionally) either $500 voucher OR 25K AA miles, (iii) fare difference being calculated and refunded
Comments For (ii) would you accept this as reasonable, and if so would you take $500 or 25K miles?

Are you based in the US? If so, take the miles. If not, take the cash. Cash is king, but that's my six pence on the matter. Good luck!