consumer info probably suffering a huge backlog due to the likes of us.
wait a bit longer if you can.
i ordered it wed the 27th, points.com was able to get them by 4-29/30, but I could not see the name ofthis posted item unless I clicked on details in paypal anything points section.
the number for the place is 888-721-6025 if you need to call them anyway, but i wuld wait a bit longer.
good luck!
print and save everything til WELL after it is cancelled. write everything down, keep it for months out, and you are fine.