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Old Feb 21, 2017, 3:48 pm
  #660  
aww3583
 
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,322
Be careful of fuel charges...

We turned our rental with a full tank. I took a photo of the odometer and gas gauge.

The check-in agent completed her walk-around and handed me my receipt. It indicated a $25-ish refueling fee. I stopped her and inquired as to why. She said "Oh, that's odd. I'll have my manager cancel it."

The manager came over about 5 minutes later and handed me a new completed Rental Agreement.

48-hours later and the fuel charge was still on my credit card. I had to contact National through their website to have it removed.
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