FlyerTalk Forums - View Single Post - Once-in-a-lifetime bonus policy now applies to both personal & BUSINESS cards [USA].
Thread: Once-in-a-lifetime bonus policy now applies to both personal & BUSINESS cards [USA].
View Single Post
Old Feb 21, 2017, 1:53 pm
  #215  
jetable
 
Join Date: Feb 2017
Posts: 1
Originally Posted by Ed Janowsky
Personal and business cards are considered different products. I received the the bonus for each.
Unbelievably, Amex MR Customer Service told me yesterday that Business Platinum and personal Platinum were considered the same product.

This was their way of justifying the claw back of a 100,000 point bonus I recently got on a personal Platinum, a product I've never had previously.

Do I have any recourse here?
jetable is offline  
Reply