Originally Posted by
Mdg1775
I am a wounded warrior and Harvard alum, AND A CUSTOMER.
My wife is flying later today, I have told her and will tell my thousands of LinkedIn associates to capture their encounter with AA Reps on video.
In all due respect, is adding in your ivy league schooling and military background necessary? The air to it is a bit elitist and makes me question your side of the story in how you spoke to the agents. There is never, ever a reason for an agent to use profanity or act unprofessionally but it has me wondering about the entire situation and how innocuous your discourse was with them.