Originally Posted by dlen111
try to buy the same ticket on KLM rather than on NW.
i just dont understand the "metal" theory. if you fly CO (with a CO flt #)but on NW metal, its NOT the same as flying CO (ie, no 100% eqms, etc), but if you fly NW (with a NW flt #) on KL metal, it IS the same as flying NW (ie, no 100% eqms, etc).
how is that possible? i think they make the "metal" rules up as to try and screw the FF'er as much as possible.
You are correct -- the rules are quite confusing and are seemingly inconsistent. CO would tell you that these are the result of the conflicting aspects of the various aspects of their program, but you the customer should not have to understand that. They really do need to simplify this.