The hotel was good for a one-night stopover, but wasn't particularly great. My suite was two floors plus a loft area. The building seemed to have some structural issues and the cleaning crew got the mopping solution ratio wrong - there was a weird film on the tiles throughout. Parking was also a bit of a disaster as they only have 7 or so spots in their secure lot and all were "reserved" (although all were empty?!).....
The bar area was nice, though, and the restaurant next door is pretty good. Seemed like the other "best restaurants" (according to TripAdvisor) were all within walking distance.
It's a solid category 1 hotel, though ...
When we were thru Mossel Bay in 2015 Protea was not redeemable yet. We stayed at a local B&B nearby. Parking was also a problem at the B&B which had only 3 parking spaces in front of it but they had like 7 or 8 rooms (multi-levels). We passed the Protea a few times and thought about that if it could be a redemption that would be nice...
So at the end where you parked?
We had a great dinner at one of the restaurants at the "restaurant row" across street from the Dias Museum Complex, near the "Postal Tree". We did give the guy "watching the cars" parked at the parking lot of the museum a few Rands when we left as a custom. Very little money to make someone happy.