FlyerTalk Forums - View Single Post - Crew inviting people to seats next to GCHs blocked by FLY/Altea
Old Feb 21, 2017 | 8:16 am
  #116  
nallison
Suspended
 
Join Date: Sep 2013
Location: Mexico City
Programs: Life Miles, Miles and more
Posts: 518
Originally Posted by FrancisA
I always pay for CE actually as I value a guaranteed empty middle seat.

What happens to couples or families who chose not to pay for seat selection is their business and not something that is of any concern to me or the business of other passengers. There is no need to play an emotional card that is entirely at odds with the realities of the situation. I fail to understand how allowing someone to sit in an empty middle seat between two total strangers in anyway helps this scenario - no one has said that was the reason.

In this case BA have been specifically mentioning this as a benefit at GGL events. For LH this is a stated benefit. AB also does the same but do not publish it as a benefit. I do not make the rules or raise expectations; BA's management do this by saying that this is their policy.

I would hope that BA both publish this as a policy and provide guidance on the policy to crew.

I am not really sure why this causes so much angst - you get what you pay for and GGL doesn't come cheap. Perhaps time to face reality that some customers are more important to a business than others and therefore receive preferential treatment?
Perhaps some customers should face reality that that they are not quite as important to the business as they think they are? Given crew have been told nothing about this, as CWS says, it seems to be purely a booking module, and I know this hurts, the airline are actually quite happy to take that middle seat away from you. That is the actual reality.

Ba haven't simply forgotten or not gotten round to publishing this as a policy, they have made a deliberate choice not to. So this is a complaint about crew doing their jobs and assisting people on the plane, which seems very unfair to me.

To rephrase your point:
What happens to status holders who chose not to pay for club europe is their business and not something that is of any concern to me or the business of other passengers or crew. There is no need to play an emotional card that is entirely at odds with the realities of the situation.
nallison is offline