Originally Posted by fgirard

At DFW, I was told that even though I had reserved a PCAR, the C300 in the lot would be an "upgrade" (and I'm Platinum too). Instead, they gave me a C250 .

However, that C250 wasn't long for the rental because after driving it into Downtown Dallas, the low tire pressure light came on. I u-turned and brought the car back, all the while I noticed that the psi in the right front tire was getting lower and lower, and when I arrived back, it registered 15 psi. The agent who met me tried to tell me that the tire isn't bad and that they would need to reset the monitoring system . After about an hour of telling them that the tire is bad since the psi went down while driving, they agreed to swap the car.

Then, after getting back home, I get an email from Sixt Damages...they want to know about the tire problem and how did it happen. When I called the Damages Department in Florida, the person on the phone said that with specific locations, such as Dallas, any time there is an maintenance issue with the car, the previous renter (me, in this instance) is contacted to provide insight.