FlyerTalk Forums - View Single Post - Hotel Industry Term for Calls to Guests after checkouts
Old Feb 20, 2017 | 11:41 pm
  #5  
Doc Savage
Suspended
 
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,685
Cool

Originally Posted by MSPeconomist
In luxury hotels, there's usually an attempt at tact. In less upscale properties, the person contacting the guest can be downright rude, with "when are you leaving?" being the mildest example.
Not in my experience. It's more often "Are you planning on staying another night?"
Doc Savage is offline