FlyerTalk Forums - View Single Post - Hotel Industry Term for Calls to Guests after checkouts
Old Feb 20, 2017 | 11:37 pm
  #4  
MSPeconomist
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
In luxury hotels, there's usually an attempt at tact. In less upscale properties, the person contacting the guest can be downright rude, with "when are you leaving?" being the mildest example.
MSPeconomist is offline