FlyerTalk Forums - View Single Post - Account audit / blocked / fraud: award / miles / SWU / sale, barter, etc.
Old Feb 20, 2017, 8:45 pm
  #48  
Snowycali
 
Join Date: Mar 2016
Posts: 22
Originally Posted by dickinson
Was the information provided by your friend in response to the questions truthful? Did she admit trying to sell the SWU's or did she deny it until AA provided its evidence?
This is what she sent, and there was one more recent person which would be #3. I believe that was the one sold.

Date: Monday, February 13, 2017 at 12:03 PM
Dear xxxxxxxxxxxx,

After further investigation we have reason to believe that the transactions listed below violate one or more of the AAdvantage program conditions. This includes, but is not limited to, prohibition of purchase, sale, or barter of mileage credit and/or award tickets. As a result, American Airlines has suspended your AAdvantage membership privileges and use of AA.comฎ in conjunction with your account – and may terminate your account as a result of our findings. We are in the process of completing the investigation into this matter, and I would like to hear the events as they occurred from your perspective. Please respond to this message by 3pm, CST, 17, February, 2017 with complete and accurate information regarding the activity listed below:

1. February 3, 2017 – 1 Systemwide Upgrade – 1 passenger

Required Information:
• Passenger name xxxxxxxxxx
• Origin and destination cities on the travel itinerary HKG – DFW - RSW
• Purchaser name (individual, company and/or website), including: This SWU was a gift
ท Copy of any advertisements to which you responded offering to purchase/broker the use of your AAdvantage miles
• Purchaser contact information, such as: N/A
ท Mailing address
ท Email address
ท Telephone number
ท Website profile name
• Your statement fully disclosing the details surrounding the sale/barter transaction referenced above
This SWU was a gift
• Copy of all communication between yourself and the purchaser Please see screen shots of our conversations.
• Documentation that you received payment N/A


2. February 1, 2017 – 1 Systemwide Upgrade – 1 passenger

Required Information:
• Passenger names xxxxxxxx (this is mine)
• Origin and destination cities on the travel itinerary PHX – MSP - LAX
• Purchaser name (individual, company and/or website), including: This SWU was a gift
ท Copy of any advertisements to which you responded offering to purchase/broker the use of your AAdvantage miles
• Purchaser contact information, such as: N/A
ท Mailing address
ท Email address
ท Telephone number
ท Website profile name
• Your statement fully disclosing the details surrounding the sale/barter transaction referenced above
This SWU was a gift
• Copy of all communication between yourself and the purchaser You have already rec’d screen shots from Mike in regards to our conversations
• Documentation that you received payment N/A
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