Originally Posted by Stgermainparis

I got one in late January of last year and called in early February this year after AF hit but before payment due. It was a total, full stop NO on retention offer. Offered downgrade or pay with points. Even after persistence.

My feeling is that they are willing to play ball every other year, but not every year (regardless of months since asking). I'm not even going to bother asking again until next year.