FlyerTalk Forums - View Single Post - any chance to claim compensation from LH ?
Old Feb 20, 2017, 6:31 am
  #15  
nallison
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Join Date: Sep 2013
Location: Mexico City
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Originally Posted by warakorn
It is certainly allowed to claim from LH.
However, LH will deny it (they deny in 100% of all cases for the first claim).
But LH will prevail.
UA+ATC+Departure from non-EU -> its not a valid claim
Actually they don't. I made a claim in January for a missed connection to Bogota due to a delayed departure from AMS. Within a week I had an email confirming 600 euros to my account without any further communication needed. Which I did indeed recieve. And this was on a very fog affected day in AMS, I actually assumed the delay was weather related and expected them to deny compensation, but turned out it was due to late crew. I suspect other airlines would have claimed weather....

On this case though, I do agree that no comp is due, primarily because of the ATC issue. It's quite a murky area regarding connections in other countries to a flght to the EU where it is sold on one ticket, but I now airlines try not to pay up.
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