Originally Posted by
gfunkdave
We just made jasmine rice in our Zojirushi rice cooker, and it came out an overcooked mess. This has never happened before - usually it's just foolproof. We put in 3/4 of a cup of rice (the little plastic cup that comes with the rice cooker) and filled the pan to about where the 3/4 mark for white rice would be. Set the rice cooker to the "White Rice" setting and press Start. The rice came out as a coagulated mass, no individual grains. It took a little over an hour to finish, which seemed long to me too, but I usually don't make white rice so I am not sure.
Where did I go wrong? This is how I do it every time (with brown rice, on the brown rice setting) and it's always perfect.
Very odd. My guess is that either a) the cooker is broken or b) you somehow screwed up the proportions. Given that 3/4 cup of rice costs pennies, maybe start from scratch with another batch and see if the same thing occurs? I've owned my Zojirushi for five years or so and used it to cook thousands of cups of rice (medium grain brown, short grain sushi, basmati, purple, mixed grain, you name it) and have never had it miss.
ETA: Did the rice come from a bag you'd previously used, or is it from a new bag? I suspect rice doesn't easily go "bad" but worth considering. Also, do you clean the removable part of the lid after every use?