We just made jasmine rice in our Zojirushi rice cooker, and it came out an overcooked mess. This has never happened before - usually it's just foolproof. We put in 3/4 of a cup of rice (the little plastic cup that comes with the rice cooker) and filled the pan to about where the 3/4 mark for white rice would be. Set the rice cooker to the "White Rice" setting and press Start. The rice came out as a coagulated mass, no individual grains. It took a little over an hour to finish, which seemed long to me too, but I usually don't make white rice so I am not sure.

Where did I go wrong? This is how I do it every time (with brown rice, on the brown rice setting) and it's always perfect.