FlyerTalk Forums - View Single Post - Why is Airbnb 'strict cancellation' so one-sided ?
Old Feb 19, 2017, 2:34 pm
  #11  
zerolife
 
Join Date: Feb 2013
Programs: Marriott Titanium, National EE
Posts: 538
Originally Posted by wenzlydale
I filed a complaint a few weeks ago, but no response from Airbnb.

However with the vacation dates fast approaching, I've decided to give Airbnb another chance and have booked a replacement stay with a 'Superhost'.

So, I'm hoping for no further surprises
Unfortunately that's my experience as well. Airbnb doesn't care unless it's something that ended up landing on the news. Definitive most hosts are decent people but there is a significant number of scammers, property on arrival is far different from described. Even through the risk is small, it's a risk I do not want to take when it comes to vacations.
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