FlyerTalk Forums - View Single Post - Avios hotel cancellation- Can anyone help me from pulling out all my hair?

Feb 19, 2017, 4:43 am

#4

corporate-wage-slave

Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club

Join Date: Feb 2010

Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer

Posts: 63,818

I don't see a date or hotel name here but if this is Mary's Boon in Simpson Bay, the second screen shows this (for an August date):

Quote:

Originally Posted by BA Holidays

Cancellation Policy

We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Mary's Boon Beach Resort & Spa) imposes the following penalty to its customers that we are required to pass on: cancellations or changes made before 11:59 PM ((GMT-04:00) Atlantic Time (Canada)) on Jul 6, 2017 are subject to a 50% Cost of Stay penalty. Cancellations or changes made after 11:59 PM ((GMT-04:00) Atlantic Time (Canada)) on Jul 6, 2017, or no-shows, are subject to a 100% Cost of Stay penalty.

Which implies no refund one month out, which is fairly standard in that neck of the woods.

Reply