Originally Posted by kciflyer

Went to a WM I usually don't go to in order to load my Serve One VIP card with a split transaction of two $500 Simon's VGCs. After confirming the $1000 amount, I told the CSR that I wanted to split the payment between 2 debit cards of $500 each. The CSR mumbled something about not being able to do that and went back and asked her manager. She came back and said she couldn't split payments for loading "prepaid cards." I told her okay cancel the transaction. She called her manager out to cancel the transaction and then I said in both their presence, that I would just load $500 on one of my debit cards. The manager told me I couldn't. I wasn't sure of the reason, so I said what if I come back to tomorrow and try to load $500 (thinking it was some kind of Serve issue where once you try to load a certain amount and have the load cancelled, you can't try it again for few hours). Anyway, the manager says that if she recognized me she wouldn't let me load it tomorrow since I tried to split a transction with two debit cards. I told her my bank limits me to $500 on any debit card transaction and she tells me that I could call my bank and get preauthorization for one $1000 transaction. I said okay, thanks and left. I know its YMMV, but has this happened to anyone else? It's like splitting a transaction was a sign of MSing so they in effect ban that person from any more loads on cards like Serve. They never asked to see my debit cards. I went straight to my WM Neighborhood Market store and managed to do the $1000 load with no problems per usual. Hopefully this is a rogue WM and not a sign of things to come.