Well...I did the upgrade 2 days before I flew at EK office in HK...
I did call 4 times to explain and for 4 times I was told the situation was being addressed. The lat call generated an email. 2 days after I received an email saying They would reply in 2 days. 4 days after.....nothing.
I believe this is going accordingly my thought Skyward miles are loosing value for 2 reasons:
1 - The difficult it is to find reward seats even on empty flights (before check in, accessing CD and with peace of mind that one is having a tranquil flight)
2 - The easy it is to spend more miles that needed due to the fact that with a feeding over feeding network won't assure you an upgrade for a ticket but for a sector of a ticket.
Any thoughts?