Originally Posted by
Mamibear
IME, CSRs for am3x prepaids are just reading off a script, they don't know when cards are shutdown and will even tell customers their accounts are fine on their end when the customer sees the shutdown message on their accounts. Best way to find out is a test load online and see if you get the dreaded message. If you can still load, your account is fine; if not, you're shutdown.
I think I was shut down using your method. But the CSR told me to wait for 15 days to see if it will work again. In reality, can they turn a dead account alive again after 15 days?