Originally Posted by
Concerto
Meantime, the contract has been closed, a bill has arrived at home and the inflated charge is showing on my credit card statement. I want to give the FLL station a chance to sort this out, before contacting the credit card people. To be honest, the utter best I am hoping for is a 50% reduction of the extra charge, but I still feel that will be unfair.
I'm glad you finally got some better contact information. If this happened to me, I'd be expecting a full refund of the upgrade charge. Good luck.