FlyerTalk Forums - View Single Post - Emirates customer service - thoughts?
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Old Feb 16, 2017 | 1:42 pm
  #10  
eternaltransit
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Originally Posted by Devil
I'd think 3 in different parts of the globe, preferably catering to their locales/continents/regions.
They actually have 6 centers, in Dubai, Manchester (UK), Mumbai, Karachi, New York and Melbourne.

If you are Gold or above and your phone/PIN is recognised, you are transferred to Dubai.

Additionally some cities have a sales office which can also help with ticketing.

I have never have a problem with any of the offices I call: if it's urgent calling DXB direct using Skype etc. works very well.
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