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Thread: Marriott Bonvoy hotels in Bangkok, Thailand
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Old Feb 15, 2017 | 5:28 pm
  #620  
TravelinSperry
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Originally Posted by Kalboz
What they did is wrong. Platinums are entitled to a suite upgrade based on availability for stay of up to 3 nights in APAC region. This is written benefit and not at the discretion of the hotel or the staff.

Depending on how bad you want the upgrade, your push must happen at the property during check in and escalate if you have to. Be polite but firm in your education of the staff.
The Marriott benefit for upgrades is only up to 3 nights? No more? Do you have a link to confirm?
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