FlyerTalk Forums - View Single Post - Is this something that would qualify for the $100 bed-type guarantee? Process?
Old Feb 15, 2017 | 9:21 am
  #21  
PaceLaw2012
15 Years on Site
 
Join Date: Jul 2010
Location: DCA
Programs: AA-Gold 0.425MM), AS MVP Gold, National EE, Marriott Titanium (LT-G), UA Silver
Posts: 1,138
Update from Hotel

Here's the latest; doesn't reference any of the guarantees that I mentioned in the previous email:

"Unfortunately we will not be able to accommodate a double bed Suite. I apologize for the inconvenience. Please let me know if you would like to keep your reservation here with us or cancel. Once again Mr. PaceLaw2009 I truly apologize for the inconvenience."

Thoughts on how to reply? I've talked w/ my brother and we're ok keeping the hotel but only if we can get the $100. I'm thinking about saying something along the lines of "I will keep the reservation but will expect the $100 cash compensation upon checkin as outlined by the Bed Type Guarantee"
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