FlyerTalk Forums - View Single Post - AA award miles reinstatement / redeposit fees, issues, questions thru 30 Jun 2020
Old Feb 14, 2017 | 11:39 am
  #245  
JonNYC
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Join Date: Mar 2001
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Posts: 27,729
Originally Posted by backprop
I think the moderators are actually of like mind.

I was a blog comment moderator - not a forum moderator or a writer, which are completely separate - and most everyone from that time has since quit. The few that are left are pretty much CE's lackeys. I got an email message from one recently who had also left, who called CE a "thin skinned egomaniac."

When I did blog moderation, it was literally a 24/7 discussion among the 20 or so moderators about individual posts, minutiae about rules, and policy. I'd wake up and regularly have 40 or 50 emails from the previous midnight. Sometimes more.

Some of the moderators were very nice people, but I can't help but think they were in some way mentally ill or at least maniacal about their "job." About two days into it, I just wrote a rule that shunted all of the emails to the trash. My moderation consisted of deleting outright spam. And ultimately, none of it mattered.

Moderators were instructed to delete even helpful fact checking posts. So if someone said "Hey I notice you said in the post that the airline's cancellation policy wasn't posted on its site, but here's a link to it," it would be deleted to protect his thin skin. More than one of those and the user would be blacklisted.

I noticed they just underwent another major overhaul with CE throwing a hissy fit and turning off comments again.

Amazing. I've read a few of these and had a few emailed to me (descriptions of just how crazy things are over there) and they always are nuttier than one would think possible. IIRC, for a little while he had it set up so you couldn't even click on a link to his site from within Flyertalk.
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